Don’t lose the cornerstone pieces of the CRM Puzzle in the quest to go Social, or the picture will never be complete. I’ve spent a lot of time lately exploring some of the newer Social CRM solutions being developed and frankly, I’m concerned about some of what I’ve seen in the attempt to swing [...]
Archive for November, 2010
The Structured/Unstructured SCRM Data Puzzle – ‘in-the-trenches’ Techie weighs in
Posted: November 19, 2010 in Analysts, CRM, E20, RantTags: Analysts, folksonomy, implementation, Integration, migration, sales funnel, structured, taxononomy, unstructured
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